FAQ's Fall/Winter

Q - When does my team have to be ready to play and when can we expect to depart?
On the first day of competition games could start as early as 7am.  The last day of competition games should end no later than 5:30pm.

Q - How many games are guaranteed and what are the length of game times?
All teams will be guaranteed 4 games.  Depending on the size of the division, teams could play up to 5-6 games.

8U ½ Ice Divisions = (2) X (20) Minute Running Time Periods
10U-12U Divisions = (3) X (12) Minute Stop Time Periods
14U Divisions = (3) X (13) Minute Stop Time Periods
16U-19U Divisions = (3) X (14) Minute Stop Time Periods

Q - What teams are we playing? 
We don’t publish team names until the schedule is released for various reasons.  It’s our job to properly place teams according to our research.  With this being said, parity is the #1 Goal that we strive for on a daily basis.  We want to be known as the industry’s leader in the most accurate division placement of teams.

Q - What rules do we follow?
Teams must be affiliated with one of the following National Governing Bodies: USA Hockey, Canada Amateur Hockey Association, or IIHF.  All games are operated under USAH Rules and Regulations.  Our updated rules for the 2025-26 season can be found at: Rules - TCS Hockey  

Q - When is the final payment due for this tournament?
Final balances are due one month prior to the event.  Your team will not be scheduled until full payment is received.

Q - How can final payments be arranged?
You can make final payment on your team's dashboard or to pay by check:
Click here to print out our check form. Please include when mailing your team's check.

Mail to: TCS Hockey, Inc. | PO Box 617 | Lebanon, TN 37088

Q - Do we offer any discounts:
Multi-Team Discount (3+ Teams) $150 Off Per Team (Use Code: MULTI)
Early-Bird Discount (Paid in Full by 3 Months Prior to Tournament Start Date) $150 Off Per Team (Use Code: EARLYBIRD)
Canadian Discount (Only CAN based teams) $150 Off Per Team (Use Code: CANADIAN)
You can only use 1 discount max at a time
All discounts are US Dollars (USD)
8U ½ Ice Discounts (Multi/Early/Canadian) - $75.00 USD/Per Team
If your team qualifies for any of the 3 discount offers, discounts will be applied to final payment or payment in full.

Q - What do we need to provide as part of tournament sanctioning?
We need to receive a copy of your Certified Roster & Travel Permit (if required by your state/affiliate).  These rosters and permits must be approved and signed by your governing body/affiliate.  Please load your team’s roster into your registration dashboard.  Please send the electronic version of your travel permit to: admin@tcshockey.com.  Also, be sure to bring your approved roster sheet and travel permit to the tournament for backup purposes.

Q - What is the roster limit?
USAH permits 20 players to be included on your team roster.

Q - Does my team have to stay at designated hotels?
As a reminder, this event is a STAY-TO-PLAY event.  All bookings are handled by our hotel partner, Team Travel Source (TTS).  Please note that only local teams will be excluded from having to book hotels through TTS.  If your team is from outside (75+ Miles) of the local area and does not show up on our booking report when you check-in to the event, you will be required to pay an additional STAY-TO-PLAY fee of $500.  ABSOLUTELY NO EXCEPTIONS! 

*Click the following link to Learn How to Create a Group Block Tutorial - (814) EventPipe - Holding A Group Block - YouTube
*We recommend setting up a team block for your team or club at the following link - Hotel Information | TCS Hockey Tournaments (teamtravelsource-hockey.com)

We advise you to book a night ahead of the tournament as a safety blanket. We can always take the night off if needed after the schedule has been posted without any extra fees or penalties.  If you have any questions at all about this policy, please don't hesitate to contact the office.  We appreciate everyone's understanding and compliance with the STAY-TO-PLAY policy, which is paramount to keeping our events in this area.


Q - When is the tournament schedule released?
Tournament schedules will be released 7-10 days prior to the tournament start date.   Schedules will either be posted up on our website or emailed to each team manager when finished.  Please do not ask to have games changed to make things more convenient for your team.  There are NO simple changes and each change would cause a domino effect to others.  We make every attempt not to make changes to the schedule after the release dates, but sometimes things happen that are out of our control and changes are made.  It is important to monitor our website at www.tcshockey.com for updates.  As always, please prepare to have assistant coaches to help out and be aware that playoff games are unknown.  We do have the right to change a playoff game time at any time during the tourney if it can help with team conflicts.

Q - What is the Refund Policy?
By submitting its’ application, deposit & payment, the team agrees to accept all terms and conditions imposed, upon coaches, players, other participants and spectators of the event, by both TCS Hockey, Inc. and the owners of the facilities in which the event takes place.

Team deposits & payments are considered non-refundable. Refunds for teams will be provided only in the event the division your team registers for gets canceled. Any mistakes or errors made by the applicant during the registration process shall be construed against the applicant and may disqualify the applicant's team or individual player from participation in the event and/or a refund.

TCS Hockey, Inc. is not responsible for a team refund if the event is canceled for any reason beyond the control of TCS Hockey, Inc., including but not limited to, a national or natural disaster(s) or travel complications.

Q - Where are the tournament games played?
Game locations are listed on our website at the event & news pages.  With this being said, your team could play some overflow games at rinks that aren't currently listed, but will be within reasonable distance to and from our main rink.

Q - By registering for one of our outdoor tournaments, how many outdoor games is your team guaranteed to play?
Your team will play at least 1-2 outdoor games.

Q - Our Head Coach has more than one team to coach so can scheduling arrangements be made?
If a request is put in one month prior to the event, we will make every attempt possible to help coordinate your coach's game.  Although we can’t promise that we can accommodate everyone’s request, we will make every effort to accommodate your request.

Q - When does my team need to Check-In at the Tournament?
All teams will need to check-in one (1) hour prior to their first scheduled game.  At this time, a manager/coach from your team will pick up their Coach Bag & Player Gifts.

Q - Does my team need to Check-In before each game?
Yes, we ask that all team managers bring 3 roster stickers per game.  We also require either a Manager or Coach to sign the scoresheet before each game.  Teams that don’t have score sheet stickers, can handwrite their lineup in prior to each game.

Q - Is there a Gate Fee for this tournament?
No, we do not charge a Gate Fee for this event.  Any individual can attend any games for free so come on out and check to see the great competition we have to offer in the greatest sport on earth.

Q - Should our team purchase insurance or travel protection when acquiring flights/hotels?
The obvious answer is YES!  We 100% fully advise that your team purchases travel protection in case your team doesn’t end up attending the event.

Q - Will tournament games be live streamed?
Check-out LiveBarn by click the following link - LiveBarn

Q - Will there be tournament merchandise?
Yes, the tournament will be selling custom apparel for tournament souvenirs.

Q - Will we have professional photographers on-site?
Yes, there will be on-site photographers taking some of the best actions you have ever seen!

Q - What can 1st & 2nd place teams expect to receive for their achievements?
These deserving teams can expect a Custom Cup & Medals.  Our Cups & Medals are some of the best in the game.

Q - Where can you view tournament scores, standings, & results?
You can do so by clicking on the Schedules & Stats tab on our website home page.

Q - Can players expect to receive any personal awards throughout the tournament?
YES!  Any player or goalie receiving a Hat Trick, Playmaker, or Shutout during any game throughout the entire tournament will receive a custom TCS Puck.  This winner will head to our tournament headquarters after the game to take a photo with their TCS Puck.

Q - How do I become a sponsor for this tournament or any future TCS Hockey, Inc. Tournaments?To discuss partnership opportunities designed to help your business, email:  marc@tcshockey.com

Q - Who can I contact for further questions regarding any tournament?
Marc Costanza - marc@tcshockey.com | (779) 221-1872

Q - Who should I contact for any payment or roster inquiries?
admin@tcshockey.com

Q - Who should I contact for any hotel questions/issues?
hockey@teamtravelsource.com

Q - What is our code of conduct policy?
CODE OF CONDUCT POLICY:
Teams, their players and their fans must recognize we are all guests of the respective hotels and rinks.  With this being said, we must conduct ourselves in a responsible, mature and respectful manner, as well as follow all rules and regulations of the hotels &/or rink.  Failure to do so, risks your team’s ability to participate in this and future TCS events.  The poor conduct or bad judgment of a single person can result in a hotel or rink not being available to us for future events.  Please see that your team and supporters are the gracious guests that will assure that this event can continue to grow!